Toxic Emotions at Work
How Compassionate Managers Handle Pain and ConflictBook - 2003
Using examples of how individuals and organizations have managed emotional pain successfully, this book describes the skills necessary to cope with emotional pain and to manage it effectively. It also offers courses of action for organizations to institutionalize compassion in the face of emotional pain.
Publisher: Boston : Harvard Business School Press, c2003
Branch Call Number: 658.314 F929t 2003
Characteristics: xii, 251 p. ; 25 cm